Frequently Asked Questions

General Psychiatry & Practice

  • Delve Psychiatry treats a range of mental health conditions, including patients who haven’t responded well to traditional therapies. Our areas of treatment include major depressive disorder (MDD), obsessive-compulsive disorder (OCD), bipolar disorder, attention-deficit/hyperactivity disorder (ADHD), anxiety, and PTSD. We specialize in advanced treatment options like Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion Therapy to help individuals find relief when standard medications or talk therapy haven’t worked. Our approach is personalized, evidence-based, and designed to improve long-term mental health outcomes.

  • Becoming a new patient at Delve Psychiatry starts with reaching out to schedule an initial consultation. During this first step, we’ll gather some basic information and help verify your insurance coverage. Once you're scheduled, you'll meet with a psychiatrist (MD) for a comprehensive evaluation to discuss your mental health history, current concerns, and treatment goals. From there, we’ll develop a personalized care plan that may include psychotherapy, medication management, TMS, or ketamine treatment based on your needs. Our goal is to make the process as smooth and supportive as possible from day one.

  • No, you do not need a referral to book an appointment at Delve Psychiatry. We welcome new patients to contact us directly to schedule a consultation. While some insurance plans may recommend or require a referral for coverage purposes, we can help you navigate those details during the intake process. If you're unsure, our team is happy to check your benefits and guide you through the next steps. For referring providers, we also accept direct referrals. Practitioners can either call us or complete our patient referral form to connect their patients with our team.

  • Psychiatrists, like our Dr. John Reitano, are medical doctors who specialize in diagnosing and treating mental health conditions. They can prescribe medications, provide evaluations, and oversee treatment plans that may include therapies like TMS or ketamine infusion. They can also provide psychotherapy and supervise therapists in their care. Therapists, on the other hand, focus exclusively on talk therapy and emotional support through approaches such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and other counseling methods. While psychiatrists often manage the medical aspects of care, therapists help patients process experiences, build coping strategies, and work toward long-term emotional well-being. Both roles are collaborative and essential to our integrative approach to mental health care.

  • Delve Psychiatry offers both in-person and telehealth appointments to accommodate each patient’s needs and preferences. Intakes are always done in-person by Dr. John Reitano. He typically follows up in-person. For those who prefer face-to-face visits, we welcome you to our Las Vegas office. For added flexibility and convenience, especially for follow-ups or talk therapy sessions, we also provide secure telehealth options. Certain services, such as TMS and ketamine infusion therapy, require in-person care due to the nature of the treatments.

  • During your first visit at Delve Psychiatry, you can expect a thoughtful and comprehensive evaluation focused on understanding your mental health needs. Our psychiatrist will review your medical history, current symptoms, past treatments, and overall goals for care. This appointment is also a chance for you to ask questions, share your experiences, and discuss any concerns. Based on the information you provide, your provider will work with you to create a personalized treatment plan that may include therapy, medication management, or advanced options like TMS or ketamine infusion therapy. The goal is to ensure you feel heard, supported, and confident in your path forward.

  • Delve Psychiatry strives to accommodate urgent needs, though same-day slots are limited. If you're experiencing an immediate mental health concern, such as significant anxiety, medication issues, or emotional crises, please call our office at (702) 897‑7250 and we’ll make every effort to arrange a timely appointment. While same‑day openings can’t be guaranteed, we are committed to helping you get in as soon as possible and providing appropriate support during this process.

  • Delve Psychiatry is located at 526 S Tonopah Dr, Suites 140–160, Las Vegas, NV 89106. We see patients Monday through Friday, with appointments available from 9:00 AM to 5:00 PM. Our practice offers both in-person and telehealth appointments, making it easier for individuals across the Las Vegas area to access high-quality mental health care. Whether you're visiting us in person or connecting remotely, our team is here to provide support during regular weekday hours.

  • Yes, Delve Psychiatry is currently welcoming new patients. Whether you're exploring options for treatment-resistant depression, anxiety, PTSD, OCD, or other behavioral health challenges, our doors are open. We offer a streamlined process to make your first steps as smooth as possible. You can reach out directly to our team via phone or use our online form to request an appointment. Once we receive your information, we’ll schedule a thorough initial consultation to understand your needs and begin developing a personalized care plan tailored to you. If you’re ready for support, and looking for a practice committed to compassionate, evidence-based treatment, Delve is here for you.

  • Yes, Delve Psychiatry offers both medication management and psychotherapy under one roof. Our integrated approach allows patients to access comprehensive care without needing to coordinate between multiple offices or providers. You can work with a psychiatrist for your medication needs while also attending therapy sessions with a licensed therapist, all as part of one cohesive treatment plan. This continuity of care helps ensure that your providers are aligned and working together to support your progress every step of the way.

Insurance, Payment & Access

  • Yes, Delve Psychiatry accepts most major insurance plans for mental health services, including psychotherapy, medication management, and TMS therapy. Our team is happy to help verify your benefits and walk you through your coverage details. Please note that ketamine treatment is not currently covered by insurance, but we can discuss pricing and payment options during your consultation.

  • Delve Psychiatry accepts coverage from a wide range of insurance providers, including Aetna, Anthem Blue Cross Blue Shield, Blue Cross Blue Shield of Nevada, Cigna, Humana, Health Plan of Nevada, Medicare, Molina, Prominence Health Plan, Optum, United Healthcare, Tricare and others. Coverage typically applies to services such as psychotherapy, medication management, and TMS therapy. Please note that ketamine treatment is not covered by insurance. If you’re unsure whether your plan is accepted or what your benefits include, our staff is happy to assist you in verifying coverage and answering any questions.

  • Yes, TMS therapy is often covered by insurance if certain medical criteria are met, such as a diagnosis of major depression and lack of response to prior treatments. At Delve Psychiatry, we accept many major insurance plans, including Medicare, for TMS. Our team helps determine eligibility, submit necessary documentation, and guide patients through the approval process. If insurance coverage is not available, we’ll review other payment options to keep care accessible.

  • If your insurance is out of network, you may still be able to receive care at Delve Psychiatry. Depending on your specific plan, you could qualify for partial reimbursement or have out-of-network benefits that help offset costs. We’re happy to provide a superbill that you can submit to your insurance for potential reimbursement. Our team can also walk you through alternative payment options to ensure you have access to the care you need.

  • Yes, Delve Psychiatry offers flexible payment options for services not covered by insurance, including Ketamine treatment. We provide affordable self-pay rates and work with each patient to explore financing solutions that fit their budget. Our goal is to make sure cost is not a barrier to receiving effective mental health care. If you have questions about pricing or need help setting up a payment plan, our team is here to assist.

TMS & Ketamine

  • TMS therapy, or Transcranial Magnetic Stimulation, is a non-invasive treatment that uses magnetic fields to stimulate areas of the brain involved in mood regulation. It’s FDA cleared for both depression and OCD and is often recommended for individuals who haven’t experienced relief from traditional treatments like medication or talk therapy. During a session, a TMS device delivers focused magnetic pulses while the patient remains seated and fully awake. Over time, this stimulation can improve brain function and reduce symptoms of major depression or obsessive-compulsive disorder.

    At Delve Psychiatry, one of our TMS devices incorporates functional MRI (fMRI) technology to enhance precision and efficacy. The fMRI provides detailed brain activity maps, allowing us to deliver more targeted and personalized TMS interventions based on each individual’s unique neurobiology. TMS therapy is well-tolerated, involves no anesthesia or systemic side effects, and patients can return to normal activities right after each session.

  • You may be a good candidate for TMS treatment at Delve Psychiatry if you’ve been diagnosed with depression or OCD and have not experienced meaningful relief from medications or therapy alone. TMS is especially helpful for individuals dealing with treatment-resistant conditions who are seeking a non-invasive option with fewer side effects. Before starting TMS, our team will complete a thorough evaluation of your medical and mental health history, current symptoms, and treatment goals to determine if TMS is an appropriate next step for you.

  • Most patients undergo a course of TMS therapy that includes around 36 sessions, typically spread out over six to eight weeks. Each session usually lasts between 20 and 40 minutes, depending on the treatment protocol and area of the brain being targeted. At Delve Psychiatry, we tailor the number of sessions and the timing of each treatment to best fit each individual’s needs and response to therapy, ensuring the process is as effective and efficient as possible.

  • Ketamine therapy at Delve Psychiatry is primarily used to treat individuals with treatment-resistant depression (those who have not found relief with traditional antidepressants or psychotherapy). It may also support those dealing with severe anxiety, PTSD, or emotional numbness. At Delve, ketamine is administered as a slow intravenous infusion in a controlled, outpatient setting. Each session typically lasts about an hour and is closely monitored by our experienced medical team to ensure safety, comfort, and effectiveness. This method allows us to tailor the dose to each patient’s unique needs, promoting both immediate relief and long-term improvement.

  • Both TMS and Ketamine therapy are considered safe and well-tolerated when administered by qualified professionals, but like all medical treatments, they may involve some side effects. TMS therapy can cause mild scalp discomfort or headaches during or after a session due to the magnetic pulses used, though these symptoms typically fade with continued treatment. Serious adverse effects are rare. Ketamine therapy may temporarily affect perception, mood, or coordination during and shortly after the infusion. Some individuals may experience fatigue, nausea, or dissociation, but these effects usually subside within a few hours. At Delve Psychiatry, every treatment is delivered in a medically supervised environment with careful attention to safety, precision, and patient comfort.